Agency : Department of Children and Family Services
Closing Date/Time: 07/11/2023
Salary: $3,367-$4,552 (Anticipated Starting Salary $3,367/month - Step 1C)
Job Type: Salaried Full Time
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County: SangamonNumber of Vacancies: 1
Plan/BU: RC014
This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.
All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.
Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.
Req# 28360
Position Overview
The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Administrative Hearings Support Worker. Under direction, this position will perform a variety of complex, specialized clerical support services for the Administrative Hearings Unit. As part of the review team, this position will maintain responsibility for data capture and tracking of approximately 30% of expungement appeals. The position will receive incoming appeals and search database for open case or previous case now closed related to new appeal. This position will also perform preliminary reviews on appeals to ensure compliance with Department rules and procedures and will prepare and maintain highly specialized records on mediation sessions and fair hearings. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.
Job Responsibilities
1. Serves as Clerical Support
2. Answers incoming phone calls and greets visitors
3. Establishes and maintains case files
4. Provides clerical office support to the Administrator and professional staff
5. Orients professional and other clerical staff regarding Departmental rules and office procedures
6. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
1. Requires knowledge, skill, and mental development equivalent to completion of high school
2. Requires 2 years of office experience
3. Requires ability to keyboard accurately at 45 wpm
Conditions of Employment
1. Requires ability to pass a background check
About the Agency
DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.
Work Hours: Monday-Friday 8:30am-5:00pm
Work Location: 4 W Old State Capitol Plz Springfield, IL 62701-1222
Agency Contact:
Lillian Koehl (for questions only)
Email: Lillian.Koehl@illinois.gov
Phone #:217-557-1752
Job Family: Office & Administrative Support
Pin# 65-4291
This position does not contain “Specialized Skills” (as that term is used in CBAs).
APPLICATION INSTRUCTIONS
Use the “Apply” button at the top right or bottom right of this posting to begin the application process.
If you are not already signed in, you will be prompted to do so.
State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.
Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.
If you have questions about how to apply, please see the following resources:
State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid
Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.
The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:
- donotreply@SIL-P1.ns2cloud.com
- systems@SIL-P1.ns2cloud.com
