We are looking for candidates with (Customer Facing) working experience for our (Pioneer bpo account)
We no longer offer WFH/Hybrid work set up for our CSR role. We only offer onsite work set up.
Job Responsibilities:
● Follow standard operations and procedures.
● Recognize and escalate priority problems in accordance with Client standards.
● Ensure one call resolution prioritizing customer satisfaction.
● Perform basic troubleshooting when necessary.
What’s in Sapient Global Services?
For regular employees, we offer an industry-leading benefits package that includes:
● Competitive Salary
● Opportunity for rapid career growth for Top Performers
● HMO with 3 free beneficiaries on Day One
● Shift Schedule (Day shift/Mid shift/Night shift)
● Pioneer, Non-voice, and Easy Accounts Available
● Free Coffee and Biscuits in the office
● Retirement/Life Insurance for Qualified Staff
● Incentives and Signing Bonuses & other Premium Benefits for you to enjoy.
Interested? Click 'Apply Now'
Job Types: Full-time, Permanent, Fresh graduate
Salary: Php18,000.00 - Php28,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Commission pay
- Quarterly bonus