Data Entry/Auditor
Autism Partnership Foundation (APF) is a research and training non-profit that champions advancing professional standards and treatment for individuals diagnosed with ASD through research and training. APF’s Research team is recognized worldwide for its instrumental contributions to the scientific literature in the field of applied behavior analysis (ABA) and for its development of cutting-edge behavioral approaches that make fundamental differences in the lives of children with autism.
We are looking for a responsible professional to temporarily perform data entry and auditing of one of our training programs. This will mainly involve processing RBT training certificate requests. The ideal candidate should have excellent oral and written communication skills and be highly organized. Ability to work at the Seal Beach, CA office is required. Training will be provided. Please see below for details.
Technical Support Specialist Job Description:
● Respond and troubleshoot participant queries via email in a timely and accurate way
● Process RBT training certificates
● Follow up with participants to ensure their certificates were received
Technical Support Specialist Qualifications/Skills:
● Excellent, hands-on problem-solving and troubleshooting skills.
● Ability to communicate technical information in an accessible manner to non-technical employees.
● A process improvement mindset.
● Software maintenance and testing capability.
● Basic knowledge of networking principles and operating systems.
● Ability to effectively prioritize and execute tasks in a high-pressure environment.
● Customer-service focus.
● Collaborative mindset.
● Knowledge of WordPress, Learning Management Systems, Behavior Analysis, Salesforce, JIRA (Preferred)
Education, Experience, & Licensing Requirements:
● Associate degree or above in behavioral science, information systems, or related field.
● Prior experience working on a Helpdesk, in IT, or similar technical function preferred.
Autism Partnership Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered APF’s nondiscrimination policy.
Job Types: Part-time, Temporary
Pay: $18.00 - $20.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Seal Beach, CA 90740: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
